About Wild Wings Safaris
Wild Wings is a specialist African safari operator covering all of the top destinations throughout Southern Africa. Our outstanding track record and deep understanding of what makes for a life-changing African experience are what differentiates us from the many other available safari options, and our traveller reviews on TripAdvisor and elsewhere bear testimony to this. Have a read below to find out more about how we can help you to arrange, either a tailor-made or group travel safari experience.
The Wild Wings Safaris Team
Wild Wings Safaris is a specialist safari operator with offices in the UK (London) and South Africa. We arrange custom safaris to all the top safari destinations throughout Southern and East Africa, including the Kruger National Park, Sabi Sand Game Reserve, Victoria Falls, Chobe National Park, Okavango Delta, Serengeti, Ngorongoro and more. We also sell Cape Town, the Garden Route, Panorama Route, Mozambique, Zimbabwe, Zambia, Zanzibar and other top travel regions in Southern and East Africa.
In South Africa, we are a ground operator with our own vehicles and guides, and conduct regular scheduled safaris to the Kruger National Park, departing from Johannesburg, Nelspruit or Cape Town. We also handle reservations for all the private game reserves and safari lodges throughout Southern Africa, and specialise in putting together custom itineraries to meet your exact requirements. We do not charge any booking fees. If you book with us, you will pay the same as or less than if you book directly with the lodge.
About our offices and the financial protection we offer
Wild Wings Safaris operates as one brand, but our offices in the UK and South Africa are separate legal entities. If you book through our UK office, you will be contracting with Wild Wings Safaris UK Ltd, a company registered in the UK and subject to UK laws and regulations. For your financial protection, our UK office is a member of ABTA (member number Y6147) and has Financial Failure Insurance in place via The Travel Vault, underwritten by Mapfre. If you wish to book via our UK office, you will receive your quote in British Pounds (GBP) and will need to pay into our UK bank account. If you book through our South African office, you will be contracting with Wild Wings Safaris (Pty) Ltd., a company registered in South Africa and subject to SA laws and regulations. For your financial protection, our SA office is a member of SATSA (member number 1540), the Southern Africa Tourism Services Association, which includes bonding insurance. The SATSA bonding scheme is similar to financial failure insurance and protects clients against the loss of money paid in advance, in the event of financial failure. If you wish to book via our SA office, you will receive your quote in South African Rand (ZAR) and will need to pay into our SA bank account. Both entities are covered by extensive public liability and passenger liability insurance, underwritten by Lloyd's of London. If you are from the UK, we recommend that you book via our UK office to ensure that you benefit from our ABTA membership and Financial Failure Insurance, as well as the UK's consumer protection laws. Please feel free to discuss these options with your consultant if you are not sure which office to book through, or if you have further questions about this.
What sets us apart?
Wild Wings Safaris is a small company with a reputation for excellence and top-notch service delivery. We love what we do, and we love doing it well! From your first enquiry until after your safari, we go out of our way to ensure that we exceed your expectations. Of course, a lot of companies say that, but very few can match our track record. We have won multiple awards on Tripadvisor and we invite you to check out our Tripadvisor reviews to see what our clients say about us. We are also represented on SafariBookings.com, an independent online safari marketplace, and fortunate to be growing a list of great reviews there, too.
We will custom design an itinerary that is perfect for you, after listening carefully to your interests and requirements. We understand what makes a safari special, and work hard to make sure that your safari vacation is the trip of a lifetime. Our aim is to ensure that all your questions are answered, that you are properly informed and prepared before departure, and that each safari runs smoothly and seamlessly from start to finish. We pay careful attention to detail, and take all the hassle out of planning and arranging a trip to Africa!
We are proud of our reputation for offering honest and expert advice, as well as excellent rates. We are not affiliated to any particular lodge or hotel group, and give unbiased advice based on our own personal expertise and knowledge of the destinations.
We accept Visa, MasterCard and American Express card payments (only in South African Rand - ZAR - at present) through our secure online payment facility, and of course we add no credit card surcharge.
We have offices in London and in South Africa, but all of our tour consultants are based in South Africa so they can travel often to stay in touch with local conditions. We pride ourselves on our first-hand expertise. Collectively we have been to almost all of the camps, lodges, hotels and game reserves we recommend. Our depth of local knowledge is one of the key advantages of booking with us. Our consultants are friendly and helpful, and dedicated to helping you plan your trip of a lifetime. You will find that they are not pushy, they will listen to you and may also ask a lot of questions to make sure that the proposal they put together matches your exact requirements. We pay our consultants well in order to retain the very best professionals in the industry - dedicated safari experts who are mature, responsive, friendly, patient, accurate, honest, pay attention to detail, love African travel and have vast destination knowledge. Although our consultants are based in South Africa, any of our consultants can be reached by phone if necessary, by calling either of our office numbers (United Kingdom or South Africa), provided you call during South African office hours. We also have a 24 hour emergency number that you can call at any time of the day or night in case of an emergency or very urgent matter pertaining to your booking.
Apart from your tour consultant, the quality of your safari experience depends largely on the quality of the guide who leads your safari. With Wild Wings Safaris you will have a mature, professional, English-speaking safari guide of exceptional quality and experience. To see what a difference this makes, I invite you to browse through our comments page and see what our guests have to say about the guides we use. The quality of our guides is one of the strongest selling points of our Kruger Park open vehicle safaris, and something that is often overlooked. Of course, we have little or no control over the specific guide you will get when visiting a private safari lodge, but since we have collectively visited almost all the lodges we sell, we have a good idea of the general guiding standard at various safari lodges.
All game drives are usually conducted in an open safari vehicle, specially designed for optimum game viewing. On our own safaris, we offer complimentary bottled water, blankets and binoculars on each game drive. Transfers and tours are conducted in a luxury air-conditioned minibus. All our vehicles are late model, low mileage vehicles with first aid kit, all the necessary permits and licenses, as well as substantial passenger liability insurance. Our vehicles are SABS compliant, serviced regularly and maintained in immaculate condition for your comfort and safety.
We are committed to being socially responsible as well as environmentally responsible in our tourism practices. Social and environmental issues often go hand-in-hand. We believe that environmental sustainability of tourism is tied to social responsibility, and that educating local communities is one of the most important tasks in conservation. Poverty is a threat to conservation efforts, and many wild areas in Africa are under threat from local communities who are desperate for food and land. Education is the key to social upliftment and alleviation of poverty, and is one of the most important strategies in long-term conservation efforts. Education empowers people and opens the door to a better future. It is the only long-term solution to the problems of unemployment and poverty, which lie at the root of many other social ills in society. This is why we have launched the Wild Wings Educational Trust, a non-profit trust fund that supports local education projects and funds scholarships for disadvantaged children to receive a decent education. Our pledge is to match every contribution from our clients toward the Trust, up to 2.5% of their trip costs. This means if a tourist voluntarily donates 2.5% of their overall trip cost to the Trust to support education in South Africa, Wild Wings Safaris also donates 2.5%, making the total contribution 5%. Donations to the trust are completely voluntary. To find out more how we are improving education in our local communities and how you can support this effort, please visit the Trust's website, www.wildwingstrust.org.
How to contact us
To make an enquiry, you can email us, phone us or complete the online enquiry form. Additional contact details are available on our contact page. Remember that you don't commit yourself to anything by making an enquiry. Our advice, quotes and proposals are offered free of charge, and there is no pressure to book with us even after you have received a proposal. Of course, we hope that we will be able to impress you with our levels of service and destination knowledge, so that you'll decide to book with us in the end, even after shopping around and comparing other quotes.