Do you charge a booking fee?

No, we charge no additional booking fees. If you book through us, it will cost you the same or less than booking directly with each lodge or hotel – and you get the benefit of detailed advice, and having someone to arrange all the details of your trip, and someone to turn to should anything go wrong. Our quote will automatically include our tour arrangement fee and local support fee, without costing you more.
In many cases, we can offer a rate that is slightly less than the normal rate at the lodge or hotel of our choice, because of the bulk discounts we have negotiated.

We do however sometimes request a commitment fee, early on in the booking process. As a small company with a reputation as one of the best African safari operators, demand for our expertise is very high. At times, we can hardly keep up with the many requests we receive. For this reason we have found it necessary to sometimes request a small, non-refundable commitment fee. Paying a commitment fee is not an extra cost, it will form part of your deposit payment once you are ready to confirm. It is therefore not a booking fee. The small commitment fee signals your intent to book with us. We have found that it filters out "window shoppers" and allows us to help more people by giving priority to those who are serious. Your consultant will explain more. If you are undecided or not ready to book yet, no problem at all. Please take some time to browse through the wealth of helpful information, travel ideas and blog posts on our website, and only send an enquiry when you are ready to start planning your trip in earnest.