Thank you to Ilaria, Nicky and the entire Wild Wings Safaris team!

We had an absolutely fantastic experience with Wild Wings Safaris, from the very first conversation to the moment our safari ended. Since returning home, we have already been telling anyone who is considering a safari to use Wild Wings Safaris.

Our experience started with Ilaria, who was absolutely fantastic to work with. We had a lot of questions and weren't sure exactly how we wanted to structure our safari. Rather than simply recommending one package, Ilaria took the time to understand what we were looking for and worked through the options with us.

She provided us with different choices of accommodations, safari locations, trip durations and estimated costs, allowing us to compare the options and decide what worked best for our family. We had several conversations, including FaceTime calls, and she was always patient and responsive when we had additional questions or wanted to change something.

That personal attention made a huge difference. Planning a safari from another country can seem complicated, with different parks, private reserves, accommodations, drives and transportation to consider. Ilaria made the entire process feel manageable and straightforward. We always felt that she was working with us to create the trip we wanted rather than simply trying to sell us a package.

That level of service continued when we arrived in South Africa.

From the moment we met Nicky at the airport, along with the other couple who joined our safari, we had a great feeling about the trip.

We cannot say enough good things about Nicky. She was a fantastic guide, driver, cook, animal spotter and simply a wonderful person to spend time with.

Her dedication to finding wildlife was incredible. She worked tirelessly to give us the best possible opportunities for sightings and clearly had an extensive knowledge of Kruger and its wildlife. She also seemed to know so many of the other guides, which was another advantage when trying to determine where animals had recently been spotted.

What impressed us most was watching her do everything at once — driving safely, spotting animals that we would have completely missed, explaining what we were seeing, answering our endless questions and sharing her knowledge throughout the day.

The animal sightings were well beyond our expectations, and we had some truly unforgettable encounters.

The thing that stands out most about Wild Wings Safaris is the quality of service from beginning to end.

Illaria helped us figure out what kind of safari we wanted and gave us different options to consider. Nicky then delivered an outstanding experience once we arrived. There was a genuine feeling throughout the trip that everyone cared about making sure we had a great experience.

It is hard to find this level of personal customer service nowadays.

Thank you to Illaria, Nicky and the entire Wild Wings Safaris team for making our trip so positive, memorable and special.