Hi Dianne

We had a great time on our safari. I have many positive comments. I truly appreciate your attention once you took over our trip and was very pleased that you emailed me prior to our departure from home and called to make sure Simon had picked us up.

I cannot say enough about Simon. He was fantastic. He was very knowledgable, enthusiastic, and easy to get along with. The kids loved him and we all learned a lot from him. He had a true love for his job and the Kruger Park, and it was infectious. After a full day of game drives he was out looking for scorpions, owls, and bush babies! He truly spoiled us for any future guides and the kids have already said they want to go on another safari with him. We all felt lucky to have been able to have him as our guide. We saw so much more with Simon as our guide and am very glad that we didn't just drive to Kruger on our own.

We also had a good experience at Elephant Plains. The staff was very nice and attentive. Food was very good and rooms comfortable yet cold. The only negative we had was with our guide (Wayne) who seemed to be going through the motions and we got none of the same enthusiasm from him that we felt with Simon. We only spent 2 days there, 4 game drives, but in that time he made no effort to learn our names and to us it seemed that he just drove around and waited for other guides to radio him with sightings. That being said it was a good combination of trips and we are very pleased with how it worked out. When I planned this trip I picked your company "out of the blue" and it all worked out so well. If you ever need me as a reference I would be pleased to help out. We hope to return to Africa in the future and will definetly look to your company first.

Thanks for everything,

Steve, Mary, Will, and Sam Reichel
USA

From USA, travelled with us during June 2009
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